Job description
The SGB-SMIT Group is a specialized transformer manufacturer with roots in Europe and locations in Europe, Asia and the United States. The focus has always been on the claim of making an active contribution to a sustainable energy future with reliable transformer technology. SGB-SMIT Group transformers are used worldwide in key projects for the energy transition – for example in wind and solar power plants, industrial applications or in the energy infrastructure of urban agglomerations.
As an essential link in the electricity chain – between generation, transmission and distribution – the transformers of the SGB-SMIT Group ensure stable, efficient and secure energy flows. The product portfolio includes power transformers, distribution transformers, cast-resin transformers and special solutions for data centers, industry and e-mobility, among others. This diversity enables individual solutions for a wide range of requirements and applications.
With over 3,250 employees worldwide, SGB-SMIT Group stands for sustainability, quality and innovation. In close cooperation with energy suppliers, industrial customers and infrastructure operators, solutions are developed that are designed for long-term reliability, efficiency and sustainability.
What we offer 🏝️ :
At the SGB-SMIT Group, we are motivated by our mission to provide a stable and sustainable energy supply for our customers around the world. Our lean decision-making process keeps us closely connected to our employees and the successes of our company. We value personal relationships among colleagues, fostering a collaborative environment for our sustainable growth:
Our benefits:
30+1 vacation days & special leave (e.g. compensation days or special leave on birthdays)
Attractive salary & remuneration packages
Company pension scheme and insurance for employees
Flexible working hours
Various home office options
Personal development and training
Excellent health management
Bicycle leasing & IT hardware leasing
Fitness pass in cooperation with Hanse Fit
Excellent company restaurant and free drinks (coffee, water)
Company-owned parking spaces with charging facilities for e-vehicles
Subsidized Germany ticket, RVV ticket
Various discounts as part of Benify Benefits (Apple, Nike, Dell, Zalando etc.)
How you will create an impact 📈:
Platform Administration & Maintenance
o Ensure stability, security, and performance of our ServiceNow platform
o Lead upgrades, patches, and configurations
o Manage user access, roles and permissions
o Proactive troubleshooting and monitoring – keep the lights on!
Implementation & Configuration
o Develop workflows, forms, and automation to optimize processes
o Implement new features and integrations with other systems
o Configure and customizing processes to meet business requirements
Process Consulting
o Collaborate with IT and business teams to analyze requirements and design solutions
o Drive continuous improvement initiatives to enhance service delivery
o Lead workshops on best practices for ServiceNow solutions
Service Provider Management
o Lead transitions from development to operations
o Manage supplier performance, SLAs, and operational budget
What are we looking for 🔎:
University degree in Information Technology or a related field
5+ years of experience in ServiceNow platform implementation, development or administration
Strong technical expertise in scripting (JavaScript, Glide API), integrations (REST/SOAP APIs, MID Server, etc.) as well as Upgrade and Release Management
Certifications CSA & CIS ITSM (more is a plus)
Good understanding of ITSM principles and frameworks (ITIL certification is a plus)
Ability to translate business requirements into technical solutions
Excellent communication skills in English (German is a plus)
Proactive, structured, and solution-oriented mindset
If you value a dynamic, growing and intercultural environment and enjoy hands-on work, then become part of the SGB-SMIT Group and transform with us the future of energy. ⚡
We are looking forward to your application! ⚡
The terms used in the text refer to all genders in accordance with the General Equal Treatment Act (AGG).
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